In busy restaurants, even the smallest inefficiencies can have a huge impact on the bottom line. But the day-to-day responsibilities and challenges of running a restaurant often leaves managers and owners little time to identify and correct those mistakes. This is where POS reports can help.
Collecting and understanding data on your restaurant’s sales, inventory, labor and more is essential to identifying issues and opportunities for improvement. Ultimately, this will help improve customer satisfaction, reduce waste and increase sales. A recent PointOfSale.com article details the POS reports that are essential to helping restaurants run more smoothly and profitably.
Analyze your sales from many different angles to identify trends. Depending on what your point of sale system provides, try to track sales by time period, by server, by number of guests, by table turn time and more.
Comparing two or more servers who work the same shifts will help you determine if a server is underperforming and why. In addition, comparing labor and sales reports will identify times in which there are too many or too few servers on the clock.
Use inventory reports to track the use of ingredients during specified time periods. This will ensure that you can appropriately plan for the future and avoid running out of key ingredients.
Menu and Product Mix
This report shows which menu items are selling and which are not, helping to identify which items should be promoted and which should be changed or discontinued.
By showing refunds, discounts and voids, and which staff members performed them, you’ll be able to determine if employees need additional training. In addition, this can help to identify whether an employee may be stealing.
Coupons, Gift Cards and Loyalty Programs
This report will help determine whether coupons and loyalty programs are affecting your bottom line in a positive or negative way.
By utilizing and understanding POS reports, owners and managers will be able to improve restaurant performance, customer satisfaction, and sales. To learn how Retail Tech can help you update or implement new or refurbished POS equipment, give us a call at 1-877-580-9687.