It isn’t new that a good customer review equates to positive success in your retail business. But what might be new information is that a positive point of sale (POS) experience can lead to good reviews – which leads to greater success. With years in the POS and technology industry, Retail Tech …
Managing Returns and Exchanges as Retail Reopens
Returns and exchanges are an inevitable aspect of retail, and that is truer now than ever. Studies show that e-commerce has up to three times the return rate of brick and mortar retail. Stores that pivoted to online sales or curbside pickup during coronavirus closures may be facing an influx of …
Adapting to a Changing Retail Industry
There’s no denying it: the retail industry is changing. In fact, some experts claim that retail – or, more accurately, traditional brick and mortar retail – is dying. And in the face of falling profits, store closings and bankruptcies, it may seem as if that’s the case. But retail can’t – and …